Learn about LetsShave Global shipping, delivery timelines, shipping charges, order tracking, customs duties, and international delivery.

1. Shipping Philosophy

At LetsShave, we aim to make international shopping simple, reliable, and transparent. Every order is carefully processed and packed to ensure your grooming essentials reach you safely.

Our Global Store serves customers in supported international destinations. Shipping availability, charges, and estimated delivery timelines may vary depending on the destination.

2. Order Processing & Dispatch

Orders are generally processed and dispatched within 1–2 business days after successful order confirmation.

Orders are processed on business days and may not be dispatched on Sundays or public holidays.

During promotional periods, product launches, holidays, or periods of unusually high order volume, processing may take slightly longer.

Once your order has been dispatched, you will receive tracking information at the email address provided during checkout.

3. Shipping Charges

For orders placed through the LetsShave Global Store:

• Orders above $29.99: FREE Shipping

• Orders of $29.99 or below: $19.99 Shipping Charge

The applicable shipping charge will be displayed at checkout before payment is completed.

Any promotional free-shipping offer displayed on the website at the time of purchase may override the standard shipping charges mentioned above.

4. International Delivery Timelines

Delivery timelines vary depending on the destination country, courier partner, customs processing, and local delivery conditions.

An estimated delivery timeline, where available, may be displayed during checkout or communicated after your order has been dispatched.

Please note that international shipments may occasionally experience delays due to customs clearance, local regulations, weather conditions, public holidays, courier disruptions, or other circumstances beyond our control.

5. International Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other chargesimposed by the destination country. These charges are not included in the product price or shipping charges unless explicitly stated otherwise at checkout.

International orders are shipped on a DDU/DAP (Delivered Duty Unpaid / Delivered at Place) basis. Any applicable import duties, taxes, customs charges, clearance fees, or brokerage fees are therefore payable by the recipient upon or before delivery, as required by the destination country's authorities or courier partner.

These charges are determined by the destination country's customs authorities and are outside LetsShave's control. We cannot predict or guarantee the amount of such charges, and LetsShave does not reimburse duties, taxes, customs fees, or other import-related charges paid by the recipient.

Customers are advised to check their country's applicable import regulations, restrictions, duties, taxes, and de minimis/import thresholds before placing an international order.

If a shipment is refused or cannot be delivered because the recipient declines to pay applicable duties, taxes, customs charges, or complete required customs formalities, any resulting return shipping, customs, handling, or related charges may be deducted from the applicable refund, where permitted.

6. Order Tracking

Once your order has been dispatched, you will receive an email containing your shipping and tracking details.

Tracking information may take up to 24–48 hours after dispatch to become active, depending on the courier partner.

For assistance with your shipment, please contact us at [email protected].

7. Delivery Attempts & Incorrect Address

Customers are responsible for providing a complete and accurate shipping address, including the correct postal code, phone number, and other information required for international delivery.

If delivery cannot be completed because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal to accept the shipment, or failure to complete required customs formalities, the shipment may be returned to us.

Any additional shipping, return, customs, or handling charges arising in such circumstances may be deducted from the applicable refund, where permitted.

8. Damaged, Lost or Missing Shipments

If your order arrives visibly damaged, contains an incorrect product, or appears to be missing items, please contact our customer support team as soon as possible with your order number and relevant photographs/videos so that we can review the issue.

If tracking shows that an order has been delivered but you have not received it, please contact us promptly so that we can assist with an investigation with the courier partner.

9. Delivery Coverage

LetsShave Global currently ships to selected international destinations supported at checkout.

Shipping availability may vary by country and may change depending on courier coverage, product restrictions, customs regulations, or other logistical considerations.

If your country or shipping address is unavailable during checkout, we are currently unable to ship the order to that destination.

10. Returns, Refunds & Cancellations

Returns, replacements, refunds, and cancellations are governed by our Refund & Cancellation Policy.

Please review the applicable policy before placing your order, particularly for international orders.

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Last updated: September 2026